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LTV:CAC Benchmark
Industry benchmark for the LTV to CAC ratio.
1 min readLast updated Apr 2026
Reviewed by Golden Digital·Operator-reviewed ecommerce reference·Benchmark source: Golden Digital field data
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Industry benchmark for the LTV to CAC ratio.
Why It Matters
LTV:CAC determines acquisition profitability. Below 3:1 signals unsustainable growth; significantly above may indicate under-investment in growth.
Benchmarks
Good Performance
3:1
Top Performers
4:1+
Practical Example
Scenario
A subscription box brand calculates their LTV:CAC to assess growth sustainability.
Calculation
LTV: $180, CAC: $55. Ratio = $180 ÷ $55 = 3.27:1Result
At 3.27:1, the brand has healthy unit economics. Each $55 in acquisition spend generates $180 in customer value.
Pro Tips
- 1Calculate LTV:CAC by acquisition channel—Meta might be 2.5:1 while email is 8:1
- 2Factor in payback period: 3:1 over 6 months is better than 4:1 over 24 months
- 3Segment by customer cohort—VIP customers often have 10:1+ while average customers are 2:1
Common Mistakes to Avoid
Using revenue-based LTV instead of profit-based, which overstates the ratio
Comparing ratios across industries—consumables have different benchmarks than durables
Ignoring the time dimension—how long until you recoup CAC matters for cash flow
Frequently Asked Questions
Related Terms
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