Event Match Quality

A Meta metric (scored 1-10) measuring how well your conversion data matches Facebook users.

1 min readLast updated Apr 2026
Reviewed by Golden Digital·Operator-reviewed ecommerce reference

A Meta metric (scored 1-10) measuring how well your conversion data matches Facebook users.

Why It Matters

EMQ determines how many of your conversions Meta can attribute to ad campaigns. Low EMQ means Meta can't match your customer data to Facebook profiles, so conversions appear unattributed and optimization suffers. Improving EMQ from 5 to 8 can increase attributed conversions by 30-50%.

Practical Example

Scenario

A brand has EMQ of 4.2 for Purchase events—only sending hashed email. They add phone number, first name, and last name to CAPI events.

Calculation

EMQ improves from 4.2 to 7.8. Attributed conversions increase from 150/day to 210/day.

Result

40% more conversion data flows into optimization. Campaign performance improves as Meta can now learn from previously invisible purchases.

Pro Tips

  • 1Include multiple customer identifiers: email, phone, first name, last name, city, state, zip, country
  • 2Ensure proper SHA-256 hashing of all PII before sending—Meta rejects improperly formatted data
  • 3Use the Events Manager to check EMQ per event type—Purchase typically has highest EMQ due to checkout data
  • 4For low-EMQ events like PageView, you have less customer data—focus optimization on Purchase EMQ

Common Mistakes to Avoid

Only sending email when phone, name, and address would significantly boost match rates
Sending un-hashed data or incorrectly hashed data—this fails silently and kills your EMQ
Ignoring EMQ fluctuations—sudden drops indicate tracking issues that need immediate investigation

Frequently asked questions

Aim for 7+ on Purchase events. 8+ is excellent. Below 6 indicates significant matching problems that are hurting your campaign optimization. Focus on adding more customer parameters.

Put it to work

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